Since we move quickly to print, cut, and sew your custom handmade merchandise, we cannot accept modifications or cancellations to your orders once submitted. As a print on-demand company, we do not carry inventory and each product is crafted with pristine detail to fit your design needs. This includes different sizing, design changes, or quantity. Once you receive your merchandise, we can only allow merchandise to be returned due to damage or defect. Due to the process of print on demand we cannot return items due to improper size or fit.
This is why we proudly offer our 100% print guarantee! In the event your merchandise is damaged or defective, you will need to contact Slick Fish Gear by submitting a "Return Request" through our email. You must contact Kin Custom within fourteen (14) days of receipt of the damaged or defective product and you must provide reasonable proof to us of such damage or defect. Please provide pictures of the damage and or defect with request.
To be eligible for a return for damage or defect, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at email@example.com.
Thanks for your patronage!!
Slick Fish Gear